I followed the above directions and still have the issue. I have a Galaxy Note8. As soon as I take it off of wifi and click on the download, the picture downloads in seconds. This has been happening for the last couple weeks. Any help is appreciated. This solution did not work for me.
As soon as I turn off wifi, the photos come through. Really a pain in the rear! I read on another thread that turning 'wifi calling' off will allow the pictures in a text to download normally while you are on wifi. I tried this and it worked. Obviously, the wifi calling should not make a difference, but apparently it does. Would be great if someone from ATT would respond to this issue. I am going to call them to see what they say. I'm guessing ATTHelp can't really, or does not want to help.
Just got off a Chat with ATT. They said that this issue with wifi calling turned on and stopping pictures from dowloading is a bug with the newer models of the Galaxy phones. Unfortunately, they are wrong. I don't use wifi calling and the issue still exists for me. Just having regular wifi on seems to cause the issue. Agreed, and ATTHelp isn't offering any resolution! Hope so. Been an issue for me over a year. I have no cell service where I live, only wifi calling.
Board Category Community Members. Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here. All Forum Topics. Reply 0. Re: Unable to see a picture sent by text message on Motorola G6 , AM Hi lqw , Thank you for reporting us, have you already tried setting up your device with "MMS" settings? Hope this helps. Regards, Swaraj Moto Support.
If you need a reference in updating your profile, please click this link. The hassle of losing your smartphone is beyond imaginable! From new contacts to new photos to new apps…. The new Samsung Galaxy S6 Edge is a unique phone on the market today. Its curved sides are the first of its kind. Two days ago I started having a problem with group text messaging. I have no problem sending texts, but the replies come back from the individuals in the group.
Two days ago I tried renaming my group, instead of having 3 cell phone numbers. WHen I did that, replies to the group came in without any identities. I fixed that but still have the above problem. Hi, Deb. Check your data settings, not your group messaging settings. Both my wife and I have an issue with receiving MMS files from my daughter. This is a real conundrum. I have a note 8.
They never download. When Im on my cell carrier network, the files will download. Please check to see whether the data is enough to send MMS messages. Thank you and have a great day! I could have changed a setting without realizing what it would effect…I am not a TECH kinda girl lmao. One of the settings you need to configure is the MMS setting. Let's see the steps to enable the MMS setting -. We are showing the steps to create or modify APN -. First, insert the sim card into your smartphone and go to the setting option.
Then select more under the "Wireless and Mobile networks". Tap the Access Point Name option and go to the Menu. It is necessary to clear a device's cache data.
Many times they cause problems and you may face MMS interruption because of that. In that case, clearing messaging cache data may solve your problem. Let's see the way there you can clear them. Go to the application and select the application manager. Scroll down and go to the default messaging app. Sometimes because of a minor system glitch, you may face this problem. If you are facing this problem for the first time or unusually then force reboot may overcome this problem.
Most of the Android smartphone base some minor software problems. And the easy way to overcome this problem is force reboot. You just need to press the volume down key and power key and hold it for 7 to 10 second, then it will reboot itself. A soft reset can improve the performance of your phone. Many people think the soft reset is harmful to the phone. But it is a wrong idea. It has no negative effect rather some good effect. It will boost your phone and that may fix the bugs of different functions.
If you are facing a problem with the MMS issue, try a soft reset.
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