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View next:. All Learning. Documentation home. Experience Cloud release notes. Document Cloud release notes. Magento Commerce. Marketo Engage. Workfront, an Adobe company. Experience Cloud support. Document Cloud support. Community forums. Maximum Cache Size : Allowed cache on hard disk in GB that is used toward storing locally downloaded assets. Current cache size : Storage size of the locally downloaded assets.

The information is displayed only after assets are downloaded using the app. Automatically download linked assets : The assets that are placed in the supported native Creative Cloud apps are fetched automatically if you download the original file. Maximum number of downloads : Change with caution. When downloading assets for the first time via Reveal, Open, Edit, Download, or similar option , the assets are downloaded only if the batch contains less than this number.

Default value is Do not change if you are unsure. Increasing the value can lead to longer wait times and decreasing the value may not allow you to download the necessary assets or folders in one go.

Use legacy conventions when creating nodes for assets and folders : Change with caution. This setting lets the app emulate v1.

In v1. However, in v2. For example, uploading New Folder or new folder creates the same node in the repository if the option is not selected and the default behavior in v2. If this option is selected, then different nodes are created in the repository for the above two folders and it matches the behavior of v1. The default behavior of v2.

Upload Acceleration : Change with caution. When uploading assets, the application can use concurrent uploads to improve upload speed. You can increase the concurrency of the upload by moving the slider to the right.

The slider on the far left-hand side means no concurrency single-threaded upload , the middle position corresponds to 10 concurrent threads, and the maximum limit on far right-hand side corresponds to 20 concurrent threads. A higher concurrency limit is more resource-intensive. To update the unavailable preferences, log out of the Experience Manager server and then update.

After updating the preferences, click. The app can only connect using a network proxy that does not require extra authentication. Proxy configuration applies when you start the desktop app.

Close and re-launch the app for any changes to take effect. If your proxy requires authentication, the IT team can allow the Experience Manager Assets URL in the proxy server settings to allow the application traffic to pass through. Upload all your changes to Experience Manager to avoid losing any edits. See Edit assets and upload updated assets to Experience Manager.

Log off and Exit the app. Uninstall it from Add and remove programs on Windows. Alternatively, to clean internal application caches on Mac and uninstall the app, you can execute the following command in the terminal:.

To prevent conflicts, follow these best practices:. If a locally downloaded asset is updated on the Experience Manager server, the app displays a Modified remotely status. You can either remove your local copy or refresh your local copy, by clicking Remove or Update respectively. Links on the dialog allow you to view both versions of the asset. If an asset you are editing locally is also updated on the server without your knowledge, the app displays an Editing Conflict status.

When you use Experience Manager desktop app to open files with linked assets, the assets are pre-downloaded and appear placed in the native applications. For this workflow to work, your native application must support placing links to local assets and Experience Manager must support resolving these links in the binary files to server-side references. The workflow allows you to work efficiently with the supported Creative Cloud files.

So if user A places a few assets in an InDesign file and checks it into Experience Manager, user B sees the assets in the InDesign file even though the assets are not part of the file. The assets are locally downloaded on the machine of user B. The desktop app can map to any drive on Windows. However, for smooth operations, do not change the default drive letter. If users of the same organization use different drive letters, they cannot see the assets placed by others.

The placed assets are not fetched as the path changes. The placed assets continue to remain placed in the binary file say INDD and are not removed. To know the limitations of this workflow, see the system requirements and supported versions. The app downloads the assets from Experience Manager server locally on your file system in many scenarios.

The downloads consume bandwidth and disk space. Knowing the scenarios help you optimize your wait time for the downloads to complete. You download the assets from within the app on-demand. See Download assets.

When you use the Open action to open an asset in a native desktop application, the asset is downloaded locally if not already available locally. See Open assets. When you reveal the location of an asset or a folder from within the app, the asset or the folder is first downloaded locally and then opened on your machine in the local network share. When you use the Edit action to edit an asset in a native desktop application, the asset is downloaded locally if not already available locally.

See Edit assets and upload updated assets to Experience Manager. If the app is installed and permitted to, it completes the actions when you use Desktop Actions from Experience Manager web interface. The app downloads the asset first and then completes the action. Adobe Experience League Sign In. Sign In. New and improved search With improved relevancy, additional filtering, and the ability to search across all learning and Community content, it's now easier to find what you need.

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Exit search. Use Adobe Experience Manager desktop app Use the Adobe Experience Manager desktop app, to easily access the digital assets stored in Adobe Experience Manager DAM repository on your local desktop and use these assets in any desktop applications. How desktop app works Before you start using the application, understand How the app works. Also, familiarize yourself with the following terms: Desktop Actions : From the Assets web interface, from within in a browser, you can explore the asset locations or check-out and open the asset for editing in your native desktop application.

Enable desktop actions in Experience Manager web interface From within the Assets user interface in a browser, you can explore the asset locations or check-out and open the asset for editing in your desktop application. In the Assets console, click the User icon from the toolbar. Click My Preferences to display the Preferences dialog.

Browse, search, and preview assets You can browse to, search for, and preview the assets available in the Experience Manager repository, all from within the desktop application. Try the following in the app: Browse to a folder and see some basic info of the assets available in the folder, along with small thumbnails of all assets.

To view more information and a larger thumbnail of an individual asset, click the filename. The transfer list is not persistent and is not available if you exit the app and reopen it. Experience Cloud. Experience Manager. Experience Platform. View all communities. Feedback Panel. View your awards after completing your profile. Adobe Experience League. Exit search. Install and configure Experience Manager desktop app v1.

To use Experience Manager desktop app, Ensure that your Experience Manager server version is supported by Experience Manager desktop app. Download and install the application. System requirements, prerequisites, and download links For detailed information, see the Experience Manager desktop app release notes.

Install and connect the app to Experience Manager server For details, see Install and connect Experience Manager desktop app to Experience Manager server. Introduction to Experience Manager desktop app. Use Experience Manager desktop app. Troubleshooting Experience Manager desktop app.

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